About Us – SMK Insurance

About Us

We’re proud to tell you about us.

SMK Insurance is a local company, owned and operated by Steve Kimball and his team who all live and work in this community. To you, that means your agent is nearby and not in some remote location. It also means your agent welcomes your calls and questions. But saying we’re local is not to say we’re limited in our ability to provide you with the best coverage. In fact, SMK Insurance has connections across the country and we apply our national reach to bring you the best coverage at the best prices.

For over 30 years, SMK Insurance has been committed to meeting our neighbour’s needs – whether for home, auto, travel, business or life insurance. Each policy we build is tailored because our client’s requirements are as individual as they are. That’s why we offer any and all home and auto insurance discounts owed to our clients. And that’s also why we offer flexible payment plans.

SMK Insurance is also proud to offer group insurance to all members of the Public Service Alliance of Canada (PSAC). If you or someone you know is not taking full advantage of the discounts group insurance offers, just call us.

We offer services in both English and French and operate in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland.

Another point about us that may instill further confidence in SMK Insurance is that we have a retention ratio in the 90+% range. This means when people come to SMK Insurance, they stay with us for a long time.

A point of pride for each of us here at SMK Insurance is that we are a 20 year member of the BBB with an A+ rating, no complaints.

We all need insurance but we all want the best coverage for our needs at the best price. Call us and talk to us. All you have to do is decide you want SMK as your insurer. After that, we’ll do all the work. Switching to SMK Insurance is hassle free.

To learn more about us, scroll down and meet the team.

The SMK Insurance Team

Steve Kimball – President, SMK Insurance Limited
After high school, Steve spent some time in the army (Infantry) before heading off to explore the United States and feed his wanderlust. Eventually he made it back to Saint John where he began his career in Insurance at his fathers’ company. By the time he was 26, Steve moved to Halifax to start up his own Insurance brokerage in 1985. During that time, Steve completed his CIP (Chartered Insurance Professional) as well as his CAIB (Canadian Accredited Insurance Broker) studies while building his brokerage. 

Today SMK Insurance is  a business that stresses education, respect and integrity – all qualities learned from my time in the army as well as during a lifetime training in the martial arts. You could say Steve has made “protection” his calling!  
Steve is married to Jo Anne and likes to spend free time travelling, reading just about anything and  he still trains in the martial arts. His philosophy is you’re never to old to… I forget.

Jacqueline Henneberry – Producer & CSR
I have been a broker for almost 20 years now and have been with SMK Insurance since 2006. I have my General Insurance License and am currently working towards my C.A.I.B. (Canadian Accredited Insurance Broker) which is a national designation. I am proud that we, at SMK Insurance provide personal service – not a call centre.  I want to treat our customers how I want or expect to be treated and help dispel some of the negative feelings towards insurance companies. I have been a member of Girl Guides of Canada for almost 20 years now – as a girl and then as an adult leader when my daughters joined. In my free time, I enjoy card making, baking, sewing.

Darlene Swinney – Office Manager and Customer Service Rep
I started working for SMK Insurance in July of 1987 right out of business school – my first and only job! I enjoy the people I work with and I get a great sense of satisfaction doing the best for our clients. I often wish people were taught about insurance in school so they understood it a bit better. That’s why it’s so important to help them to understand exactly what they need to manage their situation. When I’m not at work, I like to spend my time playing soccer, reading, walking and hiking.

Melissa Bill – CSR/Sales
I was new to the industry when I started working for SMK Insurance Ltd in April of 2007.  I’m fully bilingual, with French as my first language, which helps us serve a broader base of clients. Since SMK promotes our continuing education, I am currently studying toward achieving my Chartered Insurance Professional designation through the Insurance Institute of Canada. As a mom of three, my husband and I enjoy spending time supporting our kids in the various sports they love.