About Us – SMK Insurance

About Us

We’re proud to tell you about us.

SMK Insurance is a local company, owned and operated by Steve Kimball and his team who all live and work in this community. To you, that means your agent is nearby and not in some remote location. It also means your agent welcomes your calls and questions. But saying we’re local is not to say we’re limited in our ability to provide you with the best coverage. In fact, SMK Insurance has connections across the country and we apply our national reach to bring you the best coverage at the best prices.

For over 30 years, SMK Insurance has been committed to meeting our neighbour’s needs – whether for home, auto, travel, business or life insurance. Each policy we build is tailored because our client’s requirements are as individual as they are. That’s why we offer any and all home and auto insurance discounts owed to our clients. And that’s also why we offer flexible payment plans.

SMK Insurance is also proud to offer group insurance to all members of the Public Service Alliance of Canada (PSAC). If you or someone you know is not taking full advantage of the discounts group insurance offers, just call us.

We offer services in both English and French and operate in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland.

Another point about us that may instill further confidence in SMK Insurance is that we have a retention ratio in the 90+% range. This means when people come to SMK Insurance, they stay with us for a long time.

A point of pride for each of us here at SMK Insurance is that we are a 20 year member of the BBB with an A+ rating, no complaints.

We all need insurance but we all want the best coverage for our needs at the best price. Call us and talk to us. All you have to do is decide you want SMK as your insurer. After that, we’ll do all the work. Switching to SMK Insurance is hassle free.

To learn more about us, scroll down and meet the team.

The SMK Insurance Team

Steve Kimball – President – SMK Insurance
Steve began his insurance career in New Brunswick back in 1982. In 1985, he moved to Nova Scotia where he started his own General Insurance Brokerage. Steve has attained his Chartered Insurance Professional Designation (CIP) and is a great promoter of professionalism and education in the insurance industry with several of his staff having attained their own Chartered Insurance Professional Designations (CIP).

Darlene Swinney – Customer Service Supervisor
Darlene joined the company in 1987 shortly after its inception. She has 21 years of experience in insurance and underwriting business. Darlene currently oversees all underwriting systems and processes. Working closely with insurance partners, Darlene ensures SMK maintains its reputation as a leader in customer service.

Jacqueline Henneberry – Sales
Jacqueline joined SMK Insurance in October 2006. She obtained her general insurance license in May 2005 and is currently working towards her Canadian Accredited Insurance Broker designation (CAIB). Jacqueline brings with her over ten years of sales and customer service experience.

Melissa Bill – Customer Service

Melissa started out with SMK Insurance Limited as a Receptionist/Data Entry in 2007. She then moved onto a CSR position after successfully completing her general licensing exam in 2008. Melissa provides both English & French customer service.